Privacy Policy

Last updated: March 2026

Introduction

9ByNight LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Atlassian Marketplace Apps

Our Atlassian Marketplace apps (including Mermaid Diagrams for Jira & Confluence) are designed with privacy by default. The following applies to all of our Atlassian apps:

  • No data collection: Our apps do not collect, store, or transmit any user data to external servers.
  • Client-side processing: All processing (such as diagram rendering) occurs locally in your browser. Your content never leaves the Atlassian platform.
  • Read-only access: Our apps only request the minimum permissions necessary to function and never modify your data.
  • No analytics or tracking: Our Atlassian apps contain no analytics, telemetry, cookies, or third-party tracking.
  • No subprocessors: We do not use any third-party services to process data from our Atlassian apps.
  • Built on Atlassian Forge: Our apps run on Atlassian's Forge platform, which provides enterprise-grade security, sandboxing, and compliance with Atlassian's security standards.

Information We Collect

We may collect information about you in a variety of ways, including:

  • Personal Data: Name, email address, phone number, and other contact information you provide when you contact us or request our services.
  • Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
  • Communication Data: Information from your communications with us via email, contact forms, or other methods.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Respond to your inquiries and fulfill your requests
  • Improve our website and services
  • Communicate with you about projects, updates, and relevant information
  • Comply with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business, under strict confidentiality agreements.
  • Legal Requirements: When required by law or to protect our rights, property, or safety.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. For our Atlassian Marketplace apps, no user data is retained as no data is collected. For website inquiries and communications, we retain your information for up to 24 months after your last interaction with us, unless a longer retention period is required by law.

Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal data
  • Correction of inaccurate or incomplete data
  • Deletion of your personal data
  • Objection to or restriction of data processing
  • Data portability

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

9ByNight LLC

Email: contact@9bynight.com

Web: Contact Form